We aim to ensure customers feel at ease when purchasing on our website. Thus, if, for whatever reason, you are not fully satisfied with your purchase or if the shipping company lost your package, we invite you to contact us and request a refund.
The following terms apply to all products that you have purchased from us.
Order Cancellation Rights
All orders made on our website can be canceled at any stage for any reason. Depending on their bank, the customer will receive a full refund within 1-15 business days.
Furthermore, all our customers are fully entitled to return their orders within 30 days without having to justify their decision. The deadline of 30 days is counted from the day the customer received the goods or from a third party acting on the customer’s behalf.
If you wish to exercise your right to cancel your order, you should inform us via our email address: [email protected]
